Genuine Parts – Every part matters

UD Trucks is continually striving to offer you the lowest lifecycle costs in the industry. Key to this is the timely and effective supply of UD Trucks Genuine Parts to limit downtime on trucks, and to limit unnecessary breakdowns or failures.

When you buy your UD Truck, you will see that the quality is inherent in every part and component, as the company continuously ensures that the complete vehicle adheres to stringent quality measures.

As part of our ongoing drive to provide a better product and service to customers, UD Trucks has set the benchmark in the industry and has a leading parts supply rate.

Our appointed dealers are assured of high-quality service and swift turnaround and easy supply of parts, there are little or no disruptions to our customers’ businesses.

Buying a truck is a big investment and for this reason, you need a transport partner that is as serious about your business as you are. At UD Trucks we understand all the complexities involved in today’s transport industry, and we therefore are able to offer customers complete solutions, no matter the size of their business.

UD Genuine Parts are guaranteed to:

• Meet UD Trucks vehicle specifications
• Fit perfectly and work right the first time
• Deliver superior quality, provide the latest specifications
• Ensure that your UD vehicle stays UD, through and through

Oils & Lubricants

UD Trucks Oils and Lubricants product range forms part of the company’s commitment to keep our customers’ life cycle costs per vehicle to the absolute minimum.

At UD Trucks, we take great care to ensure that we provide a high quality product that is able to sustain our objective of the highest possible level of durability and ultimately giving you as much up-time as possible.

• Adheres to stringent quality requirements
• Specifically blended & tested on UD Trucks
• Completely compatible to UD Trucks products

As one of the world’s leading truck manufacturers, UD Trucks is investing a great deal of resources in developing vehicles and products that offer better efficiency, fuel economy and environmental responsibility.

Why use UD Trucks Oils & Lubricants?

• It is cost effective – prices are negotiated on a global platform
• Leads to extended oil intervals
• Lowers CPK ( Cost Per Kilometre
• World-class quality
• Tested for specific use on UD Trucks
• Region-wide dealer support

One of the company’s key focus areas is the roll-out of global quality standards. For this reason, MOTORCARE UD Trucks dealer network now only uses the UD Trucks Oils and Lubricants in their workshops, and will expand their offering as more products are introduced in the near future.

Genuine Service

UD Trucks offers Ultimately Dependable service support to ensure the best possible vehicle availability and utilisation.

MOTORCARE UD Trucks has a proud after sales care record as a result of a concerted commitment to consistently improve product and customer support. In addition, the company continuously employs and trains specialist technicians in order to ensure the highest quality of workmanship.

MOTORCARE UD Trucks dealer staff are there to assist fleet owners to plan their maintenance schedules, firstly to limit downtime and further to prevent major breakdowns.  Thorough the records of fleets kept by MOTORCARE UD Trucks, dealers can track the service and repairs on each truck, limited to the vehicle’s application.

Fleet owners obviously have very unique requirements when it comes to their specific field of operation, and by nurturing a long-term relationship with our customers, we are able to address the critical risk areas.

In order to achieve the lowest lifecycle costs and thus saving money on the long term, the best strategy is to service trucks at an accredited MOTORCARE UD Trucks dealer by trained technicians and fit only genuine UD Trucks parts.

When it comes to product support, which is especially a challenge in Mozambique due to the long distances between major centres, MOTORCARE UD Trucks is committed to providing an excellent service to customers, no matter where they are.

Here are three easy steps to service your truck:
Step 1: Book an appointment with your nearest MOTORCARE UD workshop.
Step 2: We service your truck at a date, time and place that’s convenient for you.
Step 3: Pay seamlessly after service upon receiving your invoice.

MOTORCARE UD service technicians know your UD vehicle.